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A topic that
overlaps with these thoughts is “universal design”.
Universal
design is defined as an inclusive approach to the design of
mainstream
mass-market products and environments that take
into account the needs and abilities of a broad range of consumers – including
people with disabilities.
Architecture
accessible to individuals who ambulate on wheels as well as legs;
ATMs readily usable by
customers who are sighted or blind; TV remotes operable with
or without rheumatoid arthritis – these are examples
of universal design. This apparently common-sense idea is
actually
quite radical in much of the consumer product industry. The
pursuit of universal design and attempts to raise awareness
and define
more inclusive design standards in the commercial world are
laudable and important pursuits.
But (and here’s
where we get back to the “picky complaint” we started
with): if chairs and bikes and windows and virtually every other
human-made device in our daily lives is meant to help us by filling
the gap between what we can do unaided and what our tasks and
environments demand of us, then it is Assistive Technology; and
if this AT is designed for the mass market; then the distinction
between AT and universal design starts to look a bit artificial.
Everyone needs
and uses products to enhance and extend their abilities; so these
are all examples of AT; so AT is universal.
By that view, a person would be truly atypical only if s/he
did not use technology. None of us can accurately define our
independence
as being able to function without AT.
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